By booking your holiday/trip with The Salutation Inn you agree to the following terms and conditions:
A deposit of £40 per stay is payable when booking. We will send you a confirmation, by post or email, upon receipt of this deposit. The balance is due on departure.
Cancellation and Insurance
Once you have booked your holiday, our agreement with you is a legal contract. If you cannot go on holiday and the room cannot be re-let, you are liable to pay for the booking in full, even if you cancel before paying the balance. If we succeed in re-letting the room for that same period, we will deduct from you what you owe us (or refund to you) any such money received less your deposit, which is always non-refundable. For these reasons we strongly recommend that you take out cancellation insurance for your trip.
Non-availability as booked
We would only cancel your booking if your room was unavailable for reasons beyond our reasonable control. We would attempt to offer you alternative accommodation, however if this was either not possible or not acceptable to you then we would refund to you all monies paid. Our liability to you would not extend beyond this refund.
Your room will be ready for you from 4pm on the day of your arrival, unless otherwise agreed in advance. If you wish to arrive earlier we will arrange for storage of your baggage until your property is available.
We strictly require that you vacate your room by 10:30am on the morning of your departure. To assist our cleaners, we ask that you leave the room in a clean and tidy condition.
We do not accept responsibility for injury to persons or loss/damage to possessions unless caused by proven negligent act or omission of ourselves, our employees or contractors, or agents of the same, whilst acting in the course of their employment. This includes loss or damage to vehicles and their contents, and to the personal possessions you bring with you.
Should you find any faults or have any complaints during your stay, please advise us immediately so that any appropriate action can be taken. Any unresolved disputes may be referred to arbitration.
Damage and Breakages
You are responsible for any breakages or damage you may cause to the property and its contents. Please report these before you leave.
Web Site and Brochure
We make every effort to ensure that the information contained on our web site and in our brochure and the accompanying leaflets are accurate. We do however reserve the right to make small changes and we accept no liability for minor inaccuracies.
Well behaved dogs are allowed at The Salutation Inn. Certain rooms in our sister hotel, the Horse and Farrier are also dog friendly..
We do ask that dog owners bring their own dog beds or cage and ensure that dogs are NEVER allowed on guest beds. Any soiling caused by dogs requires us to destroy the bedding and replace with new which will be charged to guests.
The Salutation is strictly NO SMOKING. Anyone found smoking inside the pub or accommodation will be asked to desist, any further infringement and you will be asked to leave with no refund. Smoking will be permitted in designated outdoor areas, but we would ask that stubs would be contained and disposed of safely and not on the ground.